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Who We Are
We want to be the very best technical support partner for any individual, business or organization with a WordPress website. You know how hard it is to find a dependable WordPress developer and keep your website happy and healthy. Well, problem solved.
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What We Do
We handle unlimited edits, performance enhancements, daily health maintenance and regular security troubleshooting so you don’t have to. This allows you to make bold decisions when it comes to your website without hesitating due to technical restraints.
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Our Mission
Everything we do is driven by you, our customers and white-label partners. Our aim is to help as many website owners and digital agencies with WordPress as possible. The goal is to get so many people comfortable with WordPress that is powers 51% of the internet. Booyah!
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24/7/365 Support
Our team is remote, which means we have Buffs working for you around the world. It doesn’t matter if your server crashes in the middle of the night or an unexpected plugin update causes an error. We’re all over it.
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Everything Delivered On-Time
Whether we’re talking about small content edits or a complex set of changes, the work we do for you is always delivered on-time, usually within 24-48 hours. Prioritizing your website is ingrained in our company culture.
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Endless Focus on Success
The only way we can succeed is if you do, so we strive to provide unmatched value and support. When we see something on your website that needs fixing, we’ll just do it – no questions asked.
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Entrepreneurial Spirit
Our team thinks and makes decisions like entrepreneurs. That means asking questions when we don’t know the answer and taking action ourselves when you need something done.
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Passionate Sense of Purpose
We’re here so you will always have a leg up on the competition. There’s no bigger advantage than having a brilliant technical partner. That purpose drives us to continue building a better service each and every day.
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High Bar For Quality
We go above and beyond for our customers and make that the norm. The result is massive improvements to you website and far more digital success than you ever thought possible.
Our Values
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Humble
Our team knows that we don’t know everything. When you come on board with WP Buffs, we expect you to admit when you make errors, ask when you don’t know the answer and always tell the truth.
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Hungry
We want to be the very best technical support partner for any individual, business or organization with a WordPress website. That means going above and beyond for our customers is the norm.
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Smart
We’re a talented bunch who all know how to navigate any WordPress dashboard and hosting provider. Diving into technical work, improving internal systems and finding innovative solutions excites you.
Our Principles
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Everything is delivered on-time
Whether we’re talking about small content edits or an e-commerce shopping cart installation, projects for customers are always delivered on-time. Prioritizing the needs of our customers is our #1 priority.
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Be entrepreneurial
Think like an entrepreneur. Make decisions like an entrepreneur. That means asking questions when you don’t know the answer, making smart decisions and taking action yourself when customer edits just need to get done.
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High bar for quality
We sweat the details. Our bar for quality borders perfectionism. The result of obsessing over the small parts is the whole becomes exponentially stronger. The only way the customers we serve can succeed is if we do.
About You
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You’ve worked remotely
You’ve done remote work before and teamed up with a distributed team.
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You’re a self-starter
You don’t need permission to get work done. You choose action over inactivity.
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You can follow checklists
Much of our work is systematized. Reading and following directions is a strength.
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You’re friendly
Being polite, smiling and laughing are important parts of your day.
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You want to improve
Making yourself a little bit better each and every day is what drives you.
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You’re self-accountable
You don’t need anybody micromanaging the quality of your work because you are your own hardest critic.
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You’re responsive
When a teammate hails you on livechat, you always answer. Because good communication is important.
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You’re trustworthy
You do what you say you will and you’ll work hard to make sure everybody on the team knows that.
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You love feedback
You’re comfortable receiving feedback and will use it to fuel your improvement.
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You’re results-oriented
We measure success with data. You’re always motivated to improve the numbers.
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You’re helpful
When a teammate needs help with something, you’re the first person to jump in and help out.
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You like gifs and emojis
These are pretty big staples of our internal team chat. Yep – we can get pretty goofy.
Perks
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Work with a brilliant team
Our team is diverse and international. You’ll love who you work with.
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Work remotely
You can work from anywhere as long as you have a strong, secure internet connection.
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Travel budget
We all receive funds to travel to WordCamps, conferences or work with fellow Buffs.
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Unlimited vacation
Take time off when you need it. We prioritize the health of our employees.
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Flexible work schedule
As long as work is done well and on-time, you work when you want.
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Accelerated learning
You’ll see, learn about and find solutions to all kinds of WordPress problems.
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Unlimited books
We pay for any book or audiobook you buy, whether it’s fiction or nonfiction.
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Equipment
We’ll buy you a standing desk, headphones and any other technology you need.
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Gym pass
We pay for gym memberships and fitness classes so you can stay healthy.
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Coworking Space
Want to work from outside your home in an official co-working space? No problem!
“WP Buffs is not for everybody”
If you’re looking for a job that will let you coast, get away with being lazy and not be a team player, you wouldn’t last long here. If you’re ready to commit to a great team for the long-term, take the next step in your WordPress career and ditch the traditional 9-5, we’re looking forward to seeing what you’re made of. Booyah!”– Joe Howard, Head Buff
WP Buffs Affiliate Program
Bufftastic Affiliate Program
Do you have an audience of small business owners, agencies or freelancers using WordPress? Get paid to send them over to WP Buffs!
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